For bookings up to 3 rooms -
| Cancellation Time | Cancellation Fee |
| 24 hours or more prior to check-in time | Free cancellation (100% refund) |
| Less than 24 hours before check-in time | One night’s booking amount |
On the date of check-in
In case you decide to cancel a booking after check-in time or do not show up at the hotel, charges for the first two nights or the complete booking amount, whichever is lower, shall be deducted.
Mid Stay Cancellations
In case you decide to shorten your booking post the check-in date, you will be charged for the next 24 hours after the official cancellation. Money for the remaining nights will be refunded.
For bookings of 4 or more rooms -
You need to pay at least 25% of the booking amount as advance to make a booking for 4 or more rooms.
| Cancellation Time | Cancellation Fee |
| 30 days or more prior to check-in date | FREE Cancellation (100% refund) |
| Between 15 to 30 days of check-in date | 50% advance amount |
| Less than 15 days of check-in date | 100% advance amount |
On the date of check-in
In case you do not show up at the hotel, no refund is applicable on the booking.
Mid Stay Cancellation
In case you decide to shorten your booking for 4 or more rooms post the check-in date, no refund is applicable on the booking.
How to Cancel
You can cancel your booking using our website or mobile app. You can also call us on +91-9313931393 to cancel your booking. The applicable refund amount will be credited to you within 4 working days. However, it may take an additional 3-14 working days to reflect in your account, depending on the processing time taken by your bank.
Please find the cancellation policy of OYO by clicking here.